Marketing
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Saturday, July 19th, 2008I just got the new iPhone,and since I’ll be doing some extensive travelling in a couple of weeks, I thought I’d try making a test post to the blog using it to see what I’m in for.Verdict: it takes longer to type. I know, shocking.
addthis_url = ‘http%3A%2F%2Fwww.timgross.com%2F217-test-post-using-my-iphone.html’;
addthis_title [...]
What Element Is Most Important For YOUR Customers’ Satisfaction?
Saturday, July 19th, 2008Everybody theoretically wants their customers to be as satisfied as possible… Higher satisfaction equals less refunds and more repeat purchases.
But have you ever tried to figure out what factors are the most important for your customers? Most people don’t… and if you ask them, their answers may surprise you.
I’m in the market for a new [...]
User-Generated Websites Being Held More Liable
Monday, July 7th, 2008The Viacom v.s. YouTube lawsuit indicates that online companies are starting to have more responsibility for their users’ copyright violations. Here’s the quote:
The legal tide may be turning against many of the most popular companies on the Web. Numerous Internet companies, from YouTube and Flickr (YHOO) to eBay (EBAY) and MySpace (NWS), have built their [...]
YouTube Copyright Infringement Lawsuit Is Getting Rough
Thursday, July 3rd, 2008Viacom’s $1 Billion copyright violation lawsuit is getting rough. (story) Highlight:
Google will have to turn over every record of every video watched by YouTube users, including users’ names and IP addresses, to Viacom, which is suing Google for allowing clips of its copyright videos to appear on YouTube, a judge ruled Wednesday.
Viacom wants the [...]
eBay Fined $61 Million For Allowing Counterfeit Goods Sales
Monday, June 30th, 2008The Associated Press is reporting that eBay has been fined $61 Million by a French court for not stopping the listing and sale of fake knockoff products of high-end brands effectively enough.
eBay claims that they pull down fraudulent listings as soon as they’re notified of them. From my personal experience and observation, they could [...]
The Internet Is A “Destroyer Of Businesses Without Parallel”
Sunday, June 29th, 2008That headline is a quote from Time Magazine regarding Bill Gates’ retirement. The full quote is:
It’s pretty well known by now that the Internet, for all its [...]
How Cat Litter Can Help Your Business
Tuesday, June 24th, 2008…by learning from its non-marketing mistakes regarding product changes.
I’ve got a cat. Cat litter stinks the more it gets used. The brand “Fresh Step” is way more expensive than other brands, but it’s scented, has pleasant looking white and green granules, and works better than the cheap stuff at hiding odor.
Recently, they apparently completely [...]